Questions, answered.
Common questions about appointments, insurance, and care at AMARAY.
Appointments
Book through the form on our Contact page, by calling your nearest branch, or via WhatsApp. We’ll confirm your slot and let you know anything to prepare.
Yes, walk-ins are welcome during opening hours (Mon–Sat, 8AM–6PM). Booking ahead helps reduce waiting time.
We’re in Kitale (Ambwere House, 4th Floor) and Bungoma (Hibho Plaza, 1st Floor). Choose whichever is most convenient — both offer the same care.
Insurance & Payment
Yes — we work with 23+ insurers and schemes including UAP, Britam, AAR, APA, Madison, CIC, Old Mutual, Heritage, SHA, M-TIBA and more. Contact us to confirm your cover.
You’re still very welcome. We’ll explain your options clearly before any treatment begins, with no pressure.
Dental Care
For most people, every six months supports early detection and prevention. We’ll recommend a schedule that fits your needs.
Yes. Our pediatric care is gentle and age-appropriate, building a strong foundation for lifelong oral health.
Eye Care
We go beyond a basic vision check — assessing overall eye health, screening for conditions, and looking for early signs of eye disease.
Yes. Our optical services include prescription eyewear guidance and fitting for comfortable, long-term vision solutions.
General
Both branches are open Monday to Saturday, 8:00 AM to 6:00 PM.
A relationship that lasts a lifetime
Our team is happy to help. Reach out and we’ll get back to you promptly.