Privacy Policy

Information we collect

When you book an appointment or contact us, we may collect information you provide directly — your name, phone number, email address, preferred branch, the service you’re interested in, and any details in your message.

How we use your information

• To schedule, confirm, and manage your appointments.
• To respond to your enquiries and provide the care you request.
• To communicate important information about your visit or treatment.
• To improve our services and patient experience.

Protecting your information

We treat patient information as confidential and apply reasonable measures to keep it secure. Clinical information is handled by authorized staff only, in line with professional and ethical standards.

Sharing your information

We do not sell your personal information. We may share information with your insurer or medical scheme where necessary to process cover, and where required by law.

Your choices

You may request access to the personal information we hold, ask us to correct it, or ask us to stop non-essential communications. Use the contact details below.

Contact us